Reiki Rays Institute uses email to
send almost all of our course materials, unless previous arrangements for mailed
materials is requested. Manuals are emailed unless you have opted to purchase
printed books for those courses that offer it as an additional charge. Those
books will be shipped directly from the publisher and all purchase monies will
also be collected and transacted by them as well.
When we mail
certifications, we use
the US Postal Service, using first class depending
on its destination. We package our course certificates in flat envelopes packed
with cardboard so they are less likely to bend to preserve your documents.
Please allow 1-2 weeks for
US mailings, and 2-4 weeks for international delivery.
In the case of inclement
weather, national holidays, or other events that prevent postal pick up, we will
resume our schedule on the next business day. We do our best to inform you of
this breaks with an automated message or personalized email.
We cannot be responsible
for goods seized by customs, so we suggest you contact your country's postal
service about their list of restricted goods before enrolling in our herbology
and aromatherapy courses especially.
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Reiki Rays Institute uses
2Checkout for all payment processing services. They are trusted by more
than 50,000 merchants, and work with 196 countries through 8 payment
currencies, and 15 languages. Through 2Checkout, you are able to use
your debit or credit card, PayPal, and e-checks. Your payment and
personal information is 100% safe and secure with 2Checkout.
We will never share or sell your personal information,
and we are not given your credit card or paypal information. We also do
not sell or share your email or home address with anyone. Any mentioning
of our students on social media such as Facebook is only done so with
permission in advance. Otherwise we keep our students names and identity
100% confidential. You get to decide if you wish to advertise your
affiliation with us.
is your Refund/ Exchange policy?
Reiki Rays Institute
willingly allows for a refund at any time within 30 days of purchase for
any reason. We process the refunds by crediting the same method of
payment used at time of purchase.
We also have a
generous exchange process. If you find the course you selected does not
suit your needs, we are willing to exchange it with another course at
any time, no questions asked, within one year of the purchase of the
For further information, please contact us at